Privacy Policy

Introduction

At Astrolabe Technologies, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following data about you:

• Personal Data: We collect personal information that you voluntarily provide to us, such as your email address when you sign up for our newsletter, create an account, or contact us via our website forms.
• Usage Data: We automatically collect information about how you access and use the website. This includes your interaction with our site, such as pages visited, links clicked, and other browsing behavior (click tracking) to help us analyze and improve our services.
• User Generated Content: We collect and store your conversation history with our chatbot in demo mode, including messages you send and goals you create.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide you with the services you request, such as emailing you the goals you created and maintaining your session state.
• Marketing: To send you information about our services, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions involved in these emails.
• Service Improvement: To analyze chat interactions and usage patterns to improve our AI models, chatbot performance, and overall user experience.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or mobile device when you visit a website. Cookies contain information that is transferred to your computer's hard drive.

Cookies we use

We use the following types of cookies:

• Essential cookies: These are cookies that are required for the operation of our website.
• Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We use Google Analytics and PostHog for this purpose.
• Marketing cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We use the Apollo tracking script for this purpose.

Third-Party Cookies

Please note that the following third parties may also use cookies, over which we have no control:

• Google Analytics: We use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies to collect information about how visitors use our site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
• Apollo: We use Apollo's website tracking to help us understand and identify businesses that visit our website. Apollo uses cookies to collect information such as IP addresses, which are then matched to company information.
• PostHog: We use PostHog to understand how users interact with our website and application. PostHog captures session data, including clicks, page views, and inputs, to help us identify usability issues and improve the user experience.

How to Control Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Changes to Our Cookie Policy

Any changes we may make to our cookie policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our cookie policy.

Contact

If you have any questions about our use of cookies, please contact us at info@astrolabetechnologies.com